Sofia O.
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The staff is always in a good mood with great attitude, music is perfect, I adore their desserts and sweets, my dogs love coming with me.
10/10
I would not recommend to stay here, the staff was rude and due to their lack of communication between themselves, they were rudely kicking me out EVEN THOUGH I paid for a 2 hour late Check-out, then at the reception "They didn't know who was the person who came to do it", mind you, the hotel was not full, I asked if it was possible to have a late check out, they did say yes and I did pay in advance. I was not a bad guest, I basically just slept and shower there...
NEVER AGAIN
This location id the worst, it took them 25 min to get me my order, it was basically empty. 1/10
El mejor bubble tea ❣️❣️
Лучший бубл ти, невероятный персонал и супер атмосфера
The aquarium is gorgeous, nevertheless I planned an excursion in English with a week of anticipation on their website, I pressed the button RIGHT UNDER ENGLISH EXCURSION plan here, I paid in advance and everything.
The day I arrived, they had my excursion IN RUSSIAN and blamed it ON ME, as if I MESSED UP.
I almost forgot, they had me and my kid waiting for around 45 minutes “fixing” their mistake (blaming it on me)
I ended up with no excursion and they refuse to give me my money back. Worst experience that I’ve had in Russia. 👎🏻👎🏻👎🏻
Amazingly beautiful, calm, clean, comfortable and all you can hope for a great holiday! 👌🏻❤️